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COLLECTION ONLY ⮕ CLICK HERE FOR UK WIDE DELIVERY!

FAQs

Delivery

Does Make it Magic offer delivery?

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Yes we do! However this website is collection only.

We are unable to deliver our balloon arrangements.

Visit Magic Party Box for our delivery service.

See below for Magic Party Box shipping rates.

Express Delivery (1-2 Working Days)

All orders are despatched the same day using FedEx Next Day
Tracked Service.

Order before 10AM for next working day Delivery

⊛ FREE for Orders Over £35.00

⊛ £6.95 for Orders Under £35.00

SHOP NOW

Delivery Information

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This website is collection only.

We are unable to deliver our balloon arrangements.

Visit Magic Party Box for our delivery service.

See below for Magic Party Box shipping rates.

Express Delivery (1-2 Working Days)

All orders are despatched the same day using FedEx Next Day
Tracked Service.

Order before 10AM for next working day Delivery

⊛ FREE for Orders Over £35.00

⊛ £6.95 for Orders Under £35.00

SHOP NOW

Can you deliver Balloon Arrangements?

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Unfortunately, our balloon arrangements are only available for collection.

For certain occasions (e.g Large Event, Commercial Event, Wedding) we do offer delivery within Southampton.

Please contact us if you'd like to make an enquiry.

CONTACT PAGE

Do you offer local delivery?

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For certain occasions (e.g Large Events, Commercial Events, Weddings) we do offer delivery within Southampton.

Please contact us if you'd like to make an enquiry.

CONTACT PAGE

Returns & Refunds

Am I able to return my order?

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Of course, we want you to be happy with your order!  You’re able to return products providing we receive the items within 14 days of the original purchase.

All returned items must be unused, in their original packaging & in a resalable condition.

We’re sorry but we do not accept any returns on confectionery, personalised products, pants, hosiery or wigs.

PLEASE NOTE: You must bring your receipt with you in order to receive a full refund. A Credit Note will be issued in instances where a receipt is not provided.

Damaged & Faulty Items

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If you’re order is damaged, faulty or wrongly supplied, please contact us immediately.

CONTACT US

Can you refund an alternative card?

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All items that are refunded, will be refunded by the same payment method the order was placed with.

CONTACT US

How can I get in contact with you?

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You can find our contact page HERE.

Where are you based?

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You can find our store at:

Make it Magic, 94-94 Shirley High Street, Southampton, Hampshire, SO16 4FB.

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